Refund or Credit
More Than 10 Business Days
Cancellations received more than 10 business days before the mediation will receive a full refund or may be applied as a credit to a rescheduled date.
Scheduling Information
Cancellation Policy
Please review the cancellation and postponement requirements before reserving a mediation session.
Written Notice Required
All cancellations and postponements must be submitted in writing.
The applicable cancellation terms depend on when the written notice is received.
Cancellation Deadlines
Policy Based on Notice Timing
Cancellation Fee
Within 10 Business Days
Cancellations received within 10 business days of the mediation are subject to a 50% cancellation fee.
Non-Refundable
Within 48 Business Hours
Cancellations received within 48 business hours of the mediation are non-refundable and the full mediation fee is due, unless the mediator elects to apply the payment as a credit toward a rescheduled mediation.
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